Consultation on the redesign of NHS Urgent Care in Bury

Patients and the public are being invited to share their views on a proposed future model for NHS Urgent Care in Bury.

NHS Bury Clinical Commissioning Group (CCG) has launched a consultation which runs until Sunday 11th March 2018 which aims to capture the views and feedback from local people, stakeholders and health care professionals alike.

The proposal for NHS urgent care includes two main elements:

1: Plans to develop an Urgent Treatment Centre based at Fairfield General Hospital in Bury, running alongside the A&E department aimed at treating minor injuries and illnesses.

  • The service will be open for 12 hours a day (specific hours to be determined locally).
  • The service will be led by primary care staff including GPs and nurses who will have access to patients’ medical records to help with their care.
  • Pre-booked and same day appointments will be available with referrals accepted from A&E, NHS 111, the Ambulance Service and GP surgeries. Walk-in appointments will also be available.
  • The Urgent Treatment Centre will be suitable for patients experiencing minor illnesses and injuries, including minor sprains and strains, cuts and grazes, minor burns and abdominal pain. Being located close to A&E, staff will have access to diagnostic tests such as blood tests, urine testing, ECG and X-rays (i.e. for suspected broken bones).
  • The proposal is for this service to be up and running by December 2019 and it will be available to all attending patients.

2: Plans to develop the two current nurse-led Walk-in Centre services (based in Bury and Prestwich), along with the three current GP evening and weekend appointment services (based in Bury, Prestwich and Radcliffe) to become Integrated Health and Social Care Hubs operating from the two current Walk-in Centre sites, with the addition of the Radcliffe site, to offer a range of services including GP led (including nurse) walk-in services.  It is the intention of creating further Integrated Health and Social Care Hubs, including here in Ramsbottom.

  • It is proposed that the following services will be available in a phased approach: GP led (including nurse) walk-in services; urgent GP appointments; evening and weekend appointments; wound care services; signposting advice to other services and social care advice and services.
  • The Integrated Hubs will be developed in a phased approach, starting with one pilot site during 2018/19, before a roll out across the three initial proposed sites.
  • The health aspects of the Integrated Hubs will be clinically led by GPs and nurses who will have access to patients’ medical records.
  • The proposed GP led (including nurse) walk-in services will as a minimum mirror the opening hours of Bury’s two nurse led Walk-in Centres.
  • The two current nurse led Walk-in Centre services will continue to be available until the Integrated Health and Social Care Hubs are established.
  • The health aspects of the Integrated Hubs would be suitable for patients requiring access to routine extended hours GP care, urgent GP care and for minor injuries.
  • Whilst the health services will be accessible to patients registered with a Bury GP practice, they would deal with any patients requiring immediate treatment, and where appropriate direct patients to other local services.


The format of the consultation is as follows:

  • An online survey is available here LINK (also available via the CCG website homepage )
  • A paper copy of the survey can be obtained by calling 0161 762 3106 or by e-mail: to this email address
  • A public meeting will be held as follows: Wednesday 7th March 2018, 7pm, in The Minden Suite of the Fusilier Museum, Moss Street, Bury, BL9 0DF
  • By letter to: NHS Bury Clinical Commissioning Group, Communications and Engagement Team (Urgent Care Redesign), 21 Silver Street, Bury, BL9 0EN
  • By e-mail: to this email address
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